Is business improving? Many of our clients have told us it is and that’s great news. Nonetheless, it’s important to maintain cost levels of recent years by getting more out of your software infrastructure to manage an increased workload.
This edition highlights the importance of leveraging your IT investment to ensure it delivers and outlines how workflows (which are an intrinsic part of Case Management) contribute to this. It also details new system features and enhancements introduced in recent Case Management Client Workshops around the country along with findings of an interesting survey on what firms really think about IT.