This edition features Arthur O’Hagan Solicitors, a Keyhouse client since 1991. The importance of KPIs (Key Performance Indicators) are examined and how they have contributed to Keyhouse’s growth and success. The main article seeks to gauge the level of interest there is amongst Keyhouse clients in setting up a user group. News of all the latest clients to come on board including Whitney Moore who are converting from AXXIA Accounts is on the back page.